# Products

**URL:** https://community.na.baicells.com/c/products/5.md?page=1

[Latest](https://community.na.baicells.com/latest.md) · [Categories](https://community.na.baicells.com/categories.md)

**Page:** 2

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## [Antenna Ports on NOVA base station](https://community.na.baicells.com/t/antenna-ports-on-nova-base-station/196)

<div class="topic-metadata">

**Author:** [@NCN](https://community.na.baicells.com/u/NCN)\
**Replies:** 5\
**Last updated:** [August 15, 2022, 6:23pm UTC](https://community.na.baicells.com/t/antenna-ports-on-nova-base-station/196 "2022-08-15T18:23:01Z")

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Hi we are getting ready to deploy our first few base stations using 90 degree KP sectors, my question is dose antenna 1 go to +45 & antenna 2 to -45 ? not sure if it matters but wanted to check before they go up on tower…

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## [NOVA436Q Cell status inactive](https://community.na.baicells.com/t/nova436q-cell-status-inactive/1668)

<div class="topic-metadata">

**Author:** [@c\_C](https://community.na.baicells.com/u/c_C)\
**Replies:** 1\
**Last updated:** [March 3, 2022, 6:26pm UTC](https://community.na.baicells.com/t/nova436q-cell-status-inactive/1668 "2022-03-03T18:26:36Z")

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Hi there, I’m trying to activate Nova436Q’s Cell Status to active. But it always inactive. It’s under BTS Info \> Basic Info \> Status Info \> Cell Status path. How can I do that? What equipment or parameter do I need? …

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## [LTE-U: RF Modeling & Throughput Simulations](https://community.na.baicells.com/t/lte-u-rf-modeling-throughput-simulations/1631)

<div class="topic-metadata">

**Author:** [@p2pmgmt](https://community.na.baicells.com/u/p2pmgmt)\
**Replies:** 1\
**Last updated:** [February 3, 2022, 1:58pm UTC](https://community.na.baicells.com/t/lte-u-rf-modeling-throughput-simulations/1631 "2022-02-03T13:58:58Z")

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Discussion around techniques used to effectively predict LTE-U Performance

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## [Verify NTP timing working](https://community.na.baicells.com/t/verify-ntp-timing-working/1570)

<div class="topic-metadata">

**Author:** [@tlewis2019](https://community.na.baicells.com/u/tlewis2019)\
**Replies:** 12\
**Last updated:** [November 19, 2021, 4:12am UTC](https://community.na.baicells.com/t/verify-ntp-timing-working/1570 "2021-11-19T04:12:26Z")

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How do I verify that NTP timing is working correctly for the Neutrino-430 indoor enode B

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## [Need some explanations on session\_id and cloud\_key in the BOSS API](https://community.na.baicells.com/t/need-some-explanations-on-session-id-and-cloud-key-in-the-boss-api/1577)

<div class="topic-metadata">

**Author:** [@nar6du14](https://community.na.baicells.com/u/nar6du14)\
**Replies:** 2\
**Last updated:** [September 10, 2021, 9:27pm UTC](https://community.na.baicells.com/t/need-some-explanations-on-session-id-and-cloud-key-in-the-boss-api/1577 "2021-09-10T21:27:30Z")

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Hi, We are integrating a new CRM solution with our baicells infrastructure and we need to use the BOSS API for this but there are somethings we can’t understand in the API. session\_id and cloud\_key where can we find th…

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## [HaloB standalone](https://community.na.baicells.com/t/halob-standalone/1564)

<div class="topic-metadata">

**Author:** [@EugeneCrozier](https://community.na.baicells.com/u/EugeneCrozier)\
**Replies:** 0\
**Last updated:** [August 7, 2021, 11:37pm UTC](https://community.na.baicells.com/t/halob-standalone/1564 "2021-08-07T23:37:16Z")

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I’m trying to use HaloB with a Nova 227, the firmware on the eNB is BaiBS\_RTS\_3.6.6, I’m finding the SIM information is not downloaded. The HaloB User Guide version 1.15 mentions BaiBS\_RTS\_3.7.6 where can I find this?

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## [I Broke My 436Q - Factory Reset Options](https://community.na.baicells.com/t/i-broke-my-436q-factory-reset-options/1458)

<div class="topic-metadata">

**Author:** [@airocomm](https://community.na.baicells.com/u/airocomm)\
**Replies:** 2\
**Last updated:** [March 12, 2021, 1:28pm UTC](https://community.na.baicells.com/t/i-broke-my-436q-factory-reset-options/1458 "2021-03-12T13:28:04Z")

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After changing some network settings I’m unable to get into the management interface (My fault, but that’s how you learn). The device pings but I get “Bad Gateway - The process did not produce any response” when trying t…

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## [How to size capacity per user with a Nova 243?](https://community.na.baicells.com/t/how-to-size-capacity-per-user-with-a-nova-243/1276)

<div class="topic-metadata">

**Author:** [@RVeloso](https://community.na.baicells.com/u/RVeloso)\
**Replies:** 4\
**Last updated:** [March 11, 2021, 8:47pm UTC](https://community.na.baicells.com/t/how-to-size-capacity-per-user-with-a-nova-243/1276 "2021-03-11T20:47:03Z")

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Hi! I’ve a use case where I need to provide Fixed Wireless Access. I’m considering to use a Nova 243 and a CPE CAT6. Nova 246 doesn’t fit here since to support B42 it would be only under customization and I dont have en…

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## [Carrier Aggregation Setup With the ATOM low Gain](https://community.na.baicells.com/t/carrier-aggregation-setup-with-the-atom-low-gain/1444)

<div class="topic-metadata">

**Author:** [@Lee\_Premier](https://community.na.baicells.com/u/Lee_Premier)\
**Replies:** 0\
**Last updated:** [February 12, 2021, 7:02pm UTC](https://community.na.baicells.com/t/carrier-aggregation-setup-with-the-atom-low-gain/1444 "2021-02-12T19:02:20Z")

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We are looking for a setup guide that shows how to configure the baicells atom for For Carrier Aggregation any ideas

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## [Remove eNB from Cloudcore](https://community.na.baicells.com/t/remove-enb-from-cloudcore/1406)

<div class="topic-metadata">

**Author:** [@wispwestjustin](https://community.na.baicells.com/u/wispwestjustin)\
**Replies:** 0\
**Last updated:** [December 21, 2020, 4:04pm UTC](https://community.na.baicells.com/t/remove-enb-from-cloudcore/1406 "2020-12-21T16:04:49Z")

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Hey, anyone know how to remove eNB’s from CloudCore? Got a few that have been replaced and want to clean it up but the device management for eNB’s is not the same as CPE device management.

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## [NOVA 436Q RF Cables](https://community.na.baicells.com/t/nova-436q-rf-cables/1405)

<div class="topic-metadata">

**Author:** [@jnabakowski](https://community.na.baicells.com/u/jnabakowski)\
**Replies:** 0\
**Last updated:** [December 21, 2020, 3:03pm UTC](https://community.na.baicells.com/t/nova-436q-rf-cables/1405 "2020-12-21T15:03:28Z")

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I am confused as to whether there is a specific order to connecting the RF Cables to the eNb. I read thru the documentation and I am aware antenna 1 goes to one side, and antenna 2 goes the other. Found this in the docu…

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## [Nova 246 on low frequency Band 41](https://community.na.baicells.com/t/nova-246-on-low-frequency-band-41/1387)

<div class="topic-metadata">

**Author:** [@kgehrts](https://community.na.baicells.com/u/kgehrts)\
**Replies:** 1\
**Last updated:** [December 11, 2020, 7:17pm UTC](https://community.na.baicells.com/t/nova-246-on-low-frequency-band-41/1387 "2020-12-11T19:17:41Z")

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Hello. I have a strange issue with my Nova 246s. This persists no matter the Firmware version (3.5.5, 3.6.6, 3.6.7) or model of MiFi, Indoor CPE, outdoor CPE or Firmware/Module Firmware on those units. I have 4 243s usin…

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## [CM11's Keep Loosing Internet](https://community.na.baicells.com/t/cm11s-keep-loosing-internet/1173)

<div class="topic-metadata">

**Author:** [@DVarner](https://community.na.baicells.com/u/DVarner)\
**Replies:** 3\
**Last updated:** [December 2, 2020, 4:45pm UTC](https://community.na.baicells.com/t/cm11s-keep-loosing-internet/1173 "2020-12-02T16:45:36Z")

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Is anyone else having problems with the new CAT6 CM11’s? We keep having the radios randomly drop the internet connection and drop off the Cloud Core, however the radio is staying connected to the eNB. When the CPE is p…

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## [LGW and Cloud EPC](https://community.na.baicells.com/t/lgw-and-cloud-epc/1241)

<div class="topic-metadata">

**Author:** [@brandonshiers](https://community.na.baicells.com/u/brandonshiers)\
**Replies:** 1\
**Last updated:** [July 28, 2020, 5:41am UTC](https://community.na.baicells.com/t/lgw-and-cloud-epc/1241 "2020-07-28T05:41:13Z")

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We do bridged mode with our Telrad so any tips on getting that working would be great as well. At this point I would like to stick with the cloud EPC for testing if we can get it working with Bridged and LGW mode on the…

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## [One way interruptions](https://community.na.baicells.com/t/one-way-interruptions/1222)

<div class="topic-metadata">

**Author:** [@bolingst](https://community.na.baicells.com/u/bolingst)\
**Replies:** 2\
**Last updated:** [July 2, 2020, 11:36pm UTC](https://community.na.baicells.com/t/one-way-interruptions/1222 "2020-07-02T23:36:35Z")

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Hi all, I am a customer using a 25X3 LTE Baicels radio about 3 miles from a tower. I am experiencing one way outages of 30 sec to 1 min in duration. This happens about every 20 minutes or so during peak times. I have n…

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## [PL fluctuations with new force required firmware](https://community.na.baicells.com/t/pl-fluctuations-with-new-force-required-firmware/1219)

<div class="topic-metadata">

**Author:** [@skullzaflare](https://community.na.baicells.com/u/skullzaflare)\
**Replies:** 0\
**Last updated:** [June 17, 2020, 8:10pm UTC](https://community.na.baicells.com/t/pl-fluctuations-with-new-force-required-firmware/1219 "2020-06-17T20:10:06Z")

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Has anyone else noticed wildly fluctuating PL on CPEs after flashing the force required new firmware? We used to only see the PL change 1-2dB but now we are watching all units jump 10-20dB all the time

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## [Setup VLANS on Nova eNB](https://community.na.baicells.com/t/setup-vlans-on-nova-enb/460)

<div class="topic-metadata">

**Author:** [@cameron.kilton](https://community.na.baicells.com/u/cameron.kilton)\
**Replies:** 4\
**Last updated:** [June 9, 2020, 2:47pm UTC](https://community.na.baicells.com/t/setup-vlans-on-nova-enb/460 "2020-06-09T14:47:49Z")

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Many have asked if they can setup VLANs on Baicells eNB. For a long time for a lack of understanding the answer was No. We had some issues to determine which way the S1 traffic would flow. (This will be addressed with a …

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## [New Firmware 3.3.14 breaks LGW! 30-May-2020](https://community.na.baicells.com/t/new-firmware-3-3-14-breaks-lgw-30-may-2020/1209)

<div class="topic-metadata">

**Author:** [@k5mob](https://community.na.baicells.com/u/k5mob)\
**Replies:** 7\
**Last updated:** [June 4, 2020, 3:44am UTC](https://community.na.baicells.com/t/new-firmware-3-3-14-breaks-lgw-30-may-2020/1209 "2020-06-04T03:44:29Z")

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New firmware breaks LGW! So we installed the new firmware this weekend. We use LGW bound to vlan10 to push public addresses out to the customers. On the new firmware your routing table attempts to send traffic out the 1…

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## [NeutralCell VS Neutrino](https://community.na.baicells.com/t/neutralcell-vs-neutrino/1161)

<div class="topic-metadata">

**Author:** [@RVeloso](https://community.na.baicells.com/u/RVeloso)\
**Replies:** 0\
**Last updated:** [March 18, 2020, 12:42pm UTC](https://community.na.baicells.com/t/neutralcell-vs-neutrino/1161 "2020-03-18T12:42:03Z")

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I was checking the NeutralCell specs and I have some doubts. In the datasheet it says that: MAX Output Power: 24 dBm ±2 dB per module, for up to 3 modules MIMO: 2x2 Does this mean I can have MIMO in each module? I m…

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## [RelayCell VS RelayCell-E](https://community.na.baicells.com/t/relaycell-vs-relaycell-e/1160)

<div class="topic-metadata">

**Author:** [@RVeloso](https://community.na.baicells.com/u/RVeloso)\
**Replies:** 0\
**Last updated:** [March 18, 2020, 12:39pm UTC](https://community.na.baicells.com/t/relaycell-vs-relaycell-e/1160 "2020-03-18T12:39:10Z")

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What is the difference between the producs RelayCell and RelayCell-E? Where can I get the datasheet of both? Thanks in advance

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## [Neutrino-E VS Neutrino-R](https://community.na.baicells.com/t/neutrino-e-vs-neutrino-r/1159)

<div class="topic-metadata">

**Author:** [@RVeloso](https://community.na.baicells.com/u/RVeloso)\
**Replies:** 0\
**Last updated:** [March 18, 2020, 12:33pm UTC](https://community.na.baicells.com/t/neutrino-e-vs-neutrino-r/1159 "2020-03-18T12:33:23Z")

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Hi! Is the only difference between the Neutrino-E and Neutrino-R, the internal antenna of Neutrino-E instead of the external antenna of Neutrino-R? For which cases it should be chose one or another?

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## [UE-Relay SmallCell](https://community.na.baicells.com/t/ue-relay-smallcell/1071)

<div class="topic-metadata">

**Author:** [@Eugene](https://community.na.baicells.com/u/Eugene)\
**Replies:** 2\
**Last updated:** [November 1, 2019, 1:32pm UTC](https://community.na.baicells.com/t/ue-relay-smallcell/1071 "2019-11-01T13:32:35Z")

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Hi, If I want to install it product in my home, is require any additional configuration on Operator side? If yes, please describe the details. Regards,

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## [How to get Beta Firmware](https://community.na.baicells.com/t/how-to-get-beta-firmware/1043)

<div class="topic-metadata">

**Author:** [@dsigman](https://community.na.baicells.com/u/dsigman)\
**Replies:** 2\
**Last updated:** [September 3, 2019, 2:40pm UTC](https://community.na.baicells.com/t/how-to-get-beta-firmware/1043 "2019-09-03T14:40:43Z")

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Does anyone know how I can become a candidate for the beta firmwares? Thanks,

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## [360° coverage with 65° Nova 227](https://community.na.baicells.com/t/360-coverage-with-65-nova-227/1016)

<div class="topic-metadata">

**Author:** [@lovinglte](https://community.na.baicells.com/u/lovinglte)\
**Replies:** 1\
**Last updated:** [July 8, 2019, 9:52am UTC](https://community.na.baicells.com/t/360-coverage-with-65-nova-227/1016 "2019-07-08T09:52:02Z")

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Hi everyone, I’m really interested in the Nova 227 as it perfectly fits my needs for a low-powered, low capacity base station covering a small service area with a radius of approximately 2km. The problem is that I need…

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## [Looking to offload 5 Nova R9's](https://community.na.baicells.com/t/looking-to-offload-5-nova-r9s/1017)

<div class="topic-metadata">

**Author:** [@Andrew\_Powell](https://community.na.baicells.com/u/Andrew_Powell)\
**Replies:** 0\
**Last updated:** [July 3, 2019, 11:53pm UTC](https://community.na.baicells.com/t/looking-to-offload-5-nova-r9s/1017 "2019-07-03T23:53:50Z")

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We are folding on Baicells, it isn’t even remotely close to worth our time at this point. We have 5 Nova R9’s 4 used and 1 in the box. We could talk about selling our license in the package as well. Email me at andy@b…

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## [Nova 227 250mW power supply voltage](https://community.na.baicells.com/t/nova-227-250mw-power-supply-voltage/990)

<div class="topic-metadata">

**Author:** [@mickaxtor](https://community.na.baicells.com/u/mickaxtor)\
**Replies:** 7\
**Last updated:** [June 5, 2019, 2:25pm UTC](https://community.na.baicells.com/t/nova-227-250mw-power-supply-voltage/990 "2019-06-05T14:25:38Z")

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Need to confirm the voltage of the Nova 227 base station power supply and cannot find that into. Any help would be appreciated. Thanks.

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## [Configuration backup](https://community.na.baicells.com/t/configuration-backup/941)

<div class="topic-metadata">

**Author:** [@Michael\_Siemers](https://community.na.baicells.com/u/Michael_Siemers)\
**Replies:** 0\
**Last updated:** [February 28, 2019, 3:51pm UTC](https://community.na.baicells.com/t/configuration-backup/941 "2019-02-28T15:51:24Z")

</div>

Hi, I’m new to Baicells radios. Is there a way to backup the configuration once I have the settings I want saved on it? Thanks!

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## [Firmware location](https://community.na.baicells.com/t/firmware-location/925)

<div class="topic-metadata">

**Author:** [@Chris\_Christian](https://community.na.baicells.com/u/Chris_Christian)\
**Replies:** 1\
**Last updated:** [February 26, 2019, 6:13pm UTC](https://community.na.baicells.com/t/firmware-location/925 "2019-02-26T18:13:28Z")

</div>

Please place links or descriptions here for all firmware locations

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## [SNF Port, Spectrum Analyzer?](https://community.na.baicells.com/t/snf-port-spectrum-analyzer/128)

<div class="topic-metadata">

**Author:** [@pjeptha](https://community.na.baicells.com/u/pjeptha)\
**Replies:** 5\
**Last updated:** [February 21, 2019, 10:23pm UTC](https://community.na.baicells.com/t/snf-port-spectrum-analyzer/128 "2019-02-21T22:23:57Z")

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Good Morning, I was curious if/when the SNF port would be used? I understand from the User Manual of the Nova9 B42/43 that the SNF port is a Sniffer port. My interpretation of that is to mean a spectrum analyzer, is th…

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## [3rd Parties EnodeB](https://community.na.baicells.com/t/3rd-parties-enodeb/822)

<div class="topic-metadata">

**Author:** [@Delsio\_Caba](https://community.na.baicells.com/u/Delsio_Caba)\
**Replies:** 0\
**Last updated:** [September 15, 2018, 5:37pm UTC](https://community.na.baicells.com/t/3rd-parties-enodeb/822 "2018-09-15T17:37:46Z")

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Dear, We would like to test the Cloud Core EPC Currently we have Baicells EnodeB but also AirSpan EnodeB Can you tell us if the AirSpan EnodeB can connect to the Cloud Core EPC AirSpan follows standard 3GPP Regards

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