With recent upgrades to the Operators Management Console (OMC) and UE firmware version BCE-ODU-1.0.8, comes a new simple way to add your UE devices to your CloudCore account. When an operator logs into their CloudCore account, they will see their CloudKey in the top right hand corner of the screen. This key is unique to every operator’s account. See the image below. The CloudKey for Fisci has been marked out with red pen.
Once a UE has been upgraded to BCE-ODU-1.0.8, the web GUI will allow the operator to insert this CloudKey into the UE and it will automatically add the UE to the Device Manager. Below is an image that shows where this field is located. It is highlighted in yellow. In the UE web GUI, go to System/TR069 and enter the Cloudkey from top right corner on OMC. Click submit and in a few minutes, once the UEattaches to the eNodeB, it will appear in CPE monitor on OMC. Reboot is not required for this field to take effect.
This is a duplicate method of adding a UE to the OMC. The other way is to use the Device Manager. This method is found by logging into your OMC account, click on System/Device Management and click +Add in the top right corner. A field will appear to insert the UE MAC address. Fill it in and the UE device will be added to your account.
Either method works. So if the installer did not write down the MAC address, you can still login to the UE, remotely or directly, and add the CloudKey.