# New CPE fails on default User/PW

**URL:** <https://community.na.baicells.com/t/new-cpe-fails-on-default-user-pw/565>\
**Category:** Uncategorized\
**Created:** [November 24, 2017, 3:08am UTC](https://community.na.baicells.com/t/new-cpe-fails-on-default-user-pw/565 "2017-11-24T03:08:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ruralreach](https://avatars.discourse-cdn.com/v4/letter/r/97f17d/32.png) [@ruralreach](https://community.na.baicells.com/u/ruralreach)\
**Post date:** [November 24, 2017, 3:08am UTC](https://community.na.baicells.com/t/new-cpe-fails-on-default-user-pw/565/1 "2017-11-24T03:08:59Z")

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I installed a new CPE in the field however when I try to log in the default username/pw of admin/admin fails. We have not reconfigured the PW, it should still be the default. We were also unable to upgrade the fw on this CPE via OMC. I’m assuming the issues are related. Anyone else run into this?

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**Author:** ![velocity](https://avatars.discourse-cdn.com/v4/letter/v/f6c823/32.png) [@velocity](https://community.na.baicells.com/u/velocity)\
**Post date:** [November 25, 2017, 8:13am UTC](https://community.na.baicells.com/t/new-cpe-fails-on-default-user-pw/565/2 "2017-11-25T08:13:19Z")

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You need to reset the CPE and try again…