# Support Questions
**URL:** https://community.na.baicells.com/t/support-questions/200
**Category:** Uncategorized
**Created:** [January 15, 2017, 5:24pm UTC](https://community.na.baicells.com/t/support-questions/200 "2017-01-15T17:24:59Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@Kf4tcj](https://community.na.baicells.com/u/Kf4tcj)
#### Post date: [January 15, 2017, 5:24pm UTC](https://community.na.baicells.com/t/support-questions/200/1 "2017-01-15T17:24:59Z")
The support email has been floated around several times.
Is there a support phone number?
What are the support hours? 24/7/365?
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### Author:  [@rick.harnish](https://community.na.baicells.com/u/rick.harnish)
#### Post date: [January 16, 2017, 5:36pm UTC](https://community.na.baicells.com/t/support-questions/200/2 "2017-01-16T17:36:33Z")
Most operators subscribe to the Baicells Operators Facebook Group. [https://www.facebook.com/groups/baicellstrialoperators](https://www.facebook.com/groups/baicellstrialoperators). Our staff monitors this group nearly 24/7, including the team in China. We will gladly give you a call upon request via email to [support\_na@baicells.com](mailto:support_na@baicells.com) or FB message.